Shape Payroll Support
Who is a Director for NI Purposes and which calculation should I use?
Find out who should be a director for NI and decide between Annual and Alternative calculations.
How to process leavers and end an employment
When one of your employees leaves you will need to issue them with a P45 and inform HMRC that they have left your employment.
RTI Error: Authentication Failure. The supplied user credentials failed validation for the requested service
How to solve the error message “Authentication Failure. The supplied user credentials failed validation for the requested service” when submitting RTI.
How to pay an employee
Find out how to make payments to your employees.
How to delete an employee payment
Sometimes employees are added to a pay run when they shouldn’t be. Don’t worry, they can be removed in a couple of clicks.
Setting up a New Employee
Setting up a new employee in your Shape Payroll account only takes a few minutes.
Manage PAYE notices in Shape Payroll
Shape Payroll can download your tax code and student loan notices from HMRC and apply them directly to your employee records.
Create a No Payment EPS
How to inform HMRC of a period of inactivity by submitting a No Payment EPS.