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Adding NEST Credentials

Shows the NEST API Integration.

In the pay run screen under Pensions, if you haven't connected to NEST before from Shape, you will see a button to Add NEST Credentials.

You will then get a pop up screen where you can add them.

Add NEST credentials to Shape.

It's very important to make sure the Username and Password is exactly right. Do not synchronise with NEST until the credentials are correct, otherwise NEST will lock your account and you will receive the following error.

Showing the locked account NEST error

Editing the NEST credentials

If you have got the credentials incorrect, or you need to edit them. Go to Company Setup - Credentials.

Edit your NEST credentials

Editing the Password - note on Password Savers

If you store passwords in your browser or with a password saver, please make sure you check what password it is trying to use. Because you are in Shape, the password saver sometimes tries to use your Shape password.

Help Categories

Getting StartedMy AccountThe Shape HubCompany SetupPay Run SettingsPensionsNest IntegrationSetup a Nest PensionAdding NEST CredentialsNest error code: IFC01645EmployeesLeaversHMRC NoticesDirectorsComplete a Pay RunPayment TypesReportsRTI SubmissionsHMRC PaymentsHMRC RTI ErrorsYear EndCIS Stop Being An Employer

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